Cancellation policy

In accordance with :

    • French Civil code, article 1590
    • Consumer code article L131-1 and s

Deposits paid for holiday lets are non-reimbursable.

“Deposit : A sum of money paid by a customer as security, (in this case to secure the reservation of a holiday let). If the buyer decides to cancel the reservation he/she will lose the deposit. In the case of the seller not respecting his/her side of the contract, the buyer is entitled to a full reimbursement of the deposit plus damages equaling the amount of the deposit”.

A confirmation deposit paid as part of a rental is not convertible into credit, in case of cancellation or change of reservation.

Your own travel insurance company will reimburse your deposit, in case of cancellation. Please contact them.